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Communication Faults: 100 Communication Mistakes People Make – Part 4

obm — Wed, 10 Mar 2010 23:00:01 +0000

Now that we are 60% through this Communications Mistakes series, are you noticing any themes or common threads?

You can find the first 3 parts to the series here Part 1 Part 2 Part 3. This week we are looking at mistakes 61 – 80.

61 – 70 No Warmth

Doesn’t condition or contextualise
Uses jargon or boilerplate
Uses generic, nonspecific language
Has inadequate vocabulary
Doesn’t know distinctions
Ignorant, uninformed about life or subject
Mostly I/me oriented
Oblivious to or unaware of people’s reactions
Numb, unaware of own feelings
Steps over or ignores key clues

71 – 80 Weak Listener

Symptoms-oriented (versus source)
Problem-centric (versus source)
Past-oriented (versus present)
Future-oriented (versus present)
Consequence-oriented
Old-fashioned (versus current thinking)
Hearsay, gossip (versus fact)
Theoretical (versus practical)
Tactical (versus strategic)
Talks more than listens

Use this checklist to strengthen your effectiveness or as part of your professional development. As you use this list, you will discover that each item leads to a person’s heart and soul. If one’s eyes are mirrors of the soul, communication is a mirror of the mind.

Stay tuned next week for Ineffective Style and Annoying Voice or Tone.

Copyright – this list and all it’s content remains the property of CoachInc.com and may not be reproduced in any way except with the express persmission of CoachInc.com

Communication Faults: 100 Communication Mistakes People Make – Part 2

obm — Wed, 24 Feb 2010 23:51:07 +0000

Last week in Part 1 of this Communications Mistakes series, we looked at Lack of Credibility and Disrespectful, here we look at mistakes 21 – 40.

21 – 30 Disrupts Flow

Too positive; pushes mood
Too fast, adrenalized, pushes mood
Half-duplex (can’t hear when speaking)
Inattentive, easily distracted
Information-reactive (responds only to information, not person or feelings)
Literal, can’t get gist easily
Keeps making point even after other person got it
Responds with non sequiturs
Interrogates, peppers with questions
Overly concerned, too significant

31 – 40 Lack of Clarity

Trite, boring, old, useless
Pat answers or quotes, walking cliché
Confusing, overly complicated
Vague, rambles, repetitive
Mishears, mislabels, assumes
Consumes information versus assimilating it
Dogmatic, righteous, singular
Linear, two-dimensional, flat information
Overloads with too much information
Too quick with advice

Stay tuned next week for No Warmth and Weak Listener.

Copyright – this list and all it’s content remains the property of CoachInc.com and may not be reproduced in any way except with the express persmission of CoachInc.com