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Communication Faults: 100 Communication Mistakes People Make – Part 5

obm — Wed, 17 Mar 2010 23:00:59 +0000

Here we are at the final 20 items in our 100 Communications Mistakes series. If you have missed the initial four parts you can find them here Part 1 Part 2 Part 3 Part 4. This week we are looking at mistakes 81 – 100.

81 – 90 Ineffective Style

Oblique, hinting (versus direct)
Slow, plodding (versus quick)
Draining (consumes space or energy)
Matter versus mean something
Intense, overeager, too “on”
Speaks too slowly
Speaks too quickly
Bossy, domineering, controlling
Sugary sweet; puffery
Broadcasts, lectures, speaks at

91 – 100 Annoying Voice or Tone

Feeble, weak, doesn’t reach or affect
Loud, booming, overpowering
Nasal, grating
High pitch, squeaky
Hesitant, tentative, unsure
Heavy breather, spitter
Shrill
Whiny
Negative, doomsday tone
Heavily significant, overacting

Use this checklist to strengthen your effectiveness or as part of your professional development. As you use this list, you will discover that each item leads to a person’s heart and soul. If one’s eyes are mirrors of the soul, communication is a mirror of the mind.

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Communication Faults: 100 Communication Mistakes People Make – Part 4

obm — Wed, 10 Mar 2010 23:00:01 +0000

Now that we are 60% through this Communications Mistakes series, are you noticing any themes or common threads?

You can find the first 3 parts to the series here Part 1 Part 2 Part 3. This week we are looking at mistakes 61 – 80.

61 – 70 No Warmth

Doesn’t condition or contextualise
Uses jargon or boilerplate
Uses generic, nonspecific language
Has inadequate vocabulary
Doesn’t know distinctions
Ignorant, uninformed about life or subject
Mostly I/me oriented
Oblivious to or unaware of people’s reactions
Numb, unaware of own feelings
Steps over or ignores key clues

71 – 80 Weak Listener

Symptoms-oriented (versus source)
Problem-centric (versus source)
Past-oriented (versus present)
Future-oriented (versus present)
Consequence-oriented
Old-fashioned (versus current thinking)
Hearsay, gossip (versus fact)
Theoretical (versus practical)
Tactical (versus strategic)
Talks more than listens

Stay tuned next week for Ineffective Style and Annoying Voice or Tone.

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Communication Faults: 100 Communication Mistakes People Make – Part 3

obm — Wed, 03 Mar 2010 23:00:29 +0000

How have you gone so far in working through the first 40 Comminucations Mistakes?

Following on from Part 1 and Part 2 of this series, here we are to look at mistakes 41 – 60.

41 – 50 No Warmth

Cold, icy
No personality, flat, no fizz
Measured, controlled
Suspicious, distrusting
Negative, jaded, acerbic
Quickly points out flaws
Rigid
Highly technical language
Analytical; logic without feelings
Judges, labels, compartmentalises

51 – 60 Weak Listener

Listens too hard
Listens only for the familiar; misses subtlety
Can’t multiprocess (can only hear one idea, subject, or problem at a time)
Listens ignorantly (not sure what to listen for)
Doesn’t echo (person doesn’t feel heard)
Always preparing a response; misses what is being said
Reacts negatively, stops listening
Distracted by environment
Interrupts too much
Corrects too much

Stay tuned next week for Poor Speaker and Wrong Focus.

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Communication Faults: 100 Communication Mistakes People Make – Part 2

obm — Wed, 24 Feb 2010 23:51:07 +0000

Last week in Part 1 of this Communications Mistakes series, we looked at Lack of Credibility and Disrespectful, here we look at mistakes 21 – 40.

21 – 30 Disrupts Flow

Too positive; pushes mood
Too fast, adrenalized, pushes mood
Half-duplex (can’t hear when speaking)
Inattentive, easily distracted
Information-reactive (responds only to information, not person or feelings)
Literal, can’t get gist easily
Keeps making point even after other person got it
Responds with non sequiturs
Interrogates, peppers with questions
Overly concerned, too significant

31 – 40 Lack of Clarity

Trite, boring, old, useless
Pat answers or quotes, walking cliché
Confusing, overly complicated
Vague, rambles, repetitive
Mishears, mislabels, assumes
Consumes information versus assimilating it
Dogmatic, righteous, singular
Linear, two-dimensional, flat information
Overloads with too much information
Too quick with advice

Stay tuned next week for No Warmth and Weak Listener.

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