Communication Faults: 100 Communication Mistakes People Make – Part 3
March 4, 2010 by obm
How have you gone so far in working through the first 40 Comminucations Mistakes?
Following on from Part 1 and Part 2 of this series, here we are to look at mistakes 41 – 60.
41 – 50 No Warmth
- Cold, icy
- No personality, flat, no fizz
- Measured, controlled
- Suspicious, distrusting
- Negative, jaded, acerbic
- Quickly points out flaws
- Rigid
- Highly technical language
- Analytical; logic without feelings
- Judges, labels, compartmentalises
51 – 60 Weak Listener
- Listens too hard
- Listens only for the familiar; misses subtlety
- Can’t multiprocess (can only hear one idea, subject, or problem at a time)
- Listens ignorantly (not sure what to listen for)
- Doesn’t echo (person doesn’t feel heard)
- Always preparing a response; misses what is being said
- Reacts negatively, stops listening
- Distracted by environment
- Interrupts too much
- Corrects too much
Use this checklist to strengthen your effectiveness or as part of your professional development. As you use this list, you will discover that each item leads to a person’s heart and soul. If one’s eyes are mirrors of the soul, communication is a mirror of the mind.
Stay tuned next week for Poor Speaker and Wrong Focus.
Copyright – this list and all it’s content remains the property of CoachInc.com and may not be reproduced in any way except with the express persmission of CoachInc.com
Communication Faults: 100 Communication Mistakes People Make – Part 2
February 25, 2010 by obm
Last week in Part 1 of this Communications Mistakes series, we looked at Lack of Credibility and Disrespectful, here we look at mistakes 21 – 40.
21 – 30 Disrupts Flow
- Too positive; pushes mood
- Too fast, adrenalized, pushes mood
- Half-duplex (can’t hear when speaking)
- Inattentive, easily distracted
- Information-reactive (responds only to information, not person or feelings)
- Literal, can’t get gist easily
- Keeps making point even after other person got it
- Responds with non sequiturs
- Interrogates, peppers with questions
- Overly concerned, too significant
31 – 40 Lack of Clarity
- Trite, boring, old, useless
- Pat answers or quotes, walking cliché
- Confusing, overly complicated
- Vague, rambles, repetitive
- Mishears, mislabels, assumes
- Consumes information versus assimilating it
- Dogmatic, righteous, singular
- Linear, two-dimensional, flat information
- Overloads with too much information
- Too quick with advice
Use this checklist to strengthen your effectiveness or as part of your professional development. As you use this list, you will discover that each item leads to a person’s heart and soul. If one’s eyes are mirrors of the soul, communication is a mirror of the mind.
Stay tuned next week for No Warmth and Weak Listener.
Copyright – this list and all it’s content remains the property of CoachInc.com and may not be reproduced in any way except with the express persmission of CoachInc.com
Communication Faults: 100 Communication Mistakes People Make – Part 1
February 18, 2010 by obm
What mistakes are you making when you open your mouth?
Every day, as a coach, a parent, a manager or a partner, we communicate with others in order to achieve an outcome or work on a specific issue.
At Coach U and Corporate Coach U we have compiled a list of 100 common communication faults that people experience. Instead of overwhelming you with all 100 at once we will be publishing the list in 5 installments of the new 5 weeks.
Use this checklist to strengthen your effectiveness or as part of your professional development. As you use this list, you will discover that each item leads to a person’s heart and soul. If one’s eyes are mirrors of the soul, communication is a mirror of the mind.
1-10 Lack of Credibility
- Overpromises results or benefits
- Overstates facts; hypes
- Lies, misrepresents; is dishonest
- Sneaky, not forthright
- Eager to please, needs approval
- Pretentious, tries to impress
- Sounds needy, desperate
- Insincere-sounding; not real
- BS-er, full of it, full of themselves
- Justifies, overexplains
11-20 Disrespectful
- Critical, harsh, judgmental
- Insensitive, no compassion
- One-ups, downplays efforts
- Ignores what was said
- Patronizes, parents
- Sexist, bigoted, intolerant
- Digs, undermines, barbs
- Inappropriate comments or humor
- Stingy with praise or support
- Hard sell; tries to convince or trick
Stay tuned next week for Disrupts Flow and Lacks Clarity.
Copyright – this list and all it’s content remains the property of CoachInc.com and may not be reproduced in any way except with the express persmission of CoachInc.com
2010 Programs Available Soon
November 19, 2009 by obm
It has been a busy year here at Coach U and Corporate Coach U but we’ve really enjoyed running programs this year in Sydney, Singapore, Hong Kong, Auckland, India (New Delhi). If you were one of the great people that took part in one of these programs we hope that you are enjoying your new skills and knowledge.
The details for the Fast Track Program, Coaching Clinic and other live programs will be announced by November 25 and will be up on the website for registration.
If you have any questions about our programs then the client services team at Coach U Australasia are happy to answer your queries.
What is a Coach
March 26, 2009 by support
There are many different descriptions across the community about what a coach is. The late Thomas Leonard was a pioneer in the industry and was the Founder of Coach U in the USA. Here is his definition of what a coach is :
“A Coach is…
Your partner in achieving professional goals;
Your champion during a turnaround;
Your trainer in communication and life skills;
Your sounding board when making choices;
Your motivator when strong actions called for;
Your unconditional support when you take a hit;
Your mentor in personal development;
Your co-design when developing an extraordinary project;
Your beacon during stormy times;
Your wake-up call if you don’t hear your own
and most importantly;
Your coach is your partner in living the life you know you’re ready for, personally and professionally.”
(Source: Thomas Leonard. All Rights Reserved).
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