Communication Faults: 100 Communication Mistakes People Make – Part 4
March 11, 2010
Now that we are 60% through this Communications Mistakes series, are you noticing any themes or common threads?
You can find the first 3 parts to the series here Part 1 Part 2 Part 3. This week we are looking at mistakes 61 – 80.
61 – 70 No Warmth
- Doesn’t condition or contextualise
- Uses jargon or boilerplate
- Uses generic, nonspecific language
- Has inadequate vocabulary
- Doesn’t know distinctions
- Ignorant, uninformed about life or subject
- Mostly I/me oriented
- Oblivious to or unaware of people’s reactions
- Numb, unaware of own feelings
- Steps over or ignores key clues
71 – 80 Weak Listener
- Symptoms-oriented (versus source)
- Problem-centric (versus source)
- Past-oriented (versus present)
- Future-oriented (versus present)
- Consequence-oriented
- Old-fashioned (versus current thinking)
- Hearsay, gossip (versus fact)
- Theoretical (versus practical)
- Tactical (versus strategic)
- Talks more than listens
Use this checklist to strengthen your effectiveness or as part of your professional development. As you use this list, you will discover that each item leads to a person’s heart and soul. If one’s eyes are mirrors of the soul, communication is a mirror of the mind.
Stay tuned next week for Ineffective Style and Annoying Voice or Tone.
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