Communication Faults: 100 Communication Mistakes People Make – Part 3
March 4, 2010
How have you gone so far in working through the first 40 Comminucations Mistakes?
Following on from Part 1 and Part 2 of this series, here we are to look at mistakes 41 – 60.
41 – 50 No Warmth
- Cold, icy
- No personality, flat, no fizz
- Measured, controlled
- Suspicious, distrusting
- Negative, jaded, acerbic
- Quickly points out flaws
- Rigid
- Highly technical language
- Analytical; logic without feelings
- Judges, labels, compartmentalises
51 – 60 Weak Listener
- Listens too hard
- Listens only for the familiar; misses subtlety
- Can’t multiprocess (can only hear one idea, subject, or problem at a time)
- Listens ignorantly (not sure what to listen for)
- Doesn’t echo (person doesn’t feel heard)
- Always preparing a response; misses what is being said
- Reacts negatively, stops listening
- Distracted by environment
- Interrupts too much
- Corrects too much
Use this checklist to strengthen your effectiveness or as part of your professional development. As you use this list, you will discover that each item leads to a person’s heart and soul. If one’s eyes are mirrors of the soul, communication is a mirror of the mind.
Stay tuned next week for Poor Speaker and Wrong Focus.
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