Guiding Principles
April 8, 2010 by obm · Leave a Comment
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These Guiding Principals are the foundation for human interaction and individual growth and are a result of working with over 7000 students and coaches.
When we become consciously aware of these principles which guide everyday life, we can integrate them and act on them. People see amazing differences in the way others react and interact with them.
Please read them, use them and share them.
People have something in common
Coach U : We return to our common connections by loving, honoring ande valuing ourselves and others.
Corporate Coach U : People are drawn together in companies through a compelling mission and shared values.
People are inquisitive
Coach U : Wonder, curiosity and inquiry are the source of all learning.
Corporate Coach U : Organisations that encourage curiosity accelerate learning and creativity.
People contribute
Coach U : Contribution based on purpose generates true fulfilment.
Corporate Coach U : When organisations recognise individual contribution, they grow leaders at every level.
People grow from connection
Coach U : Connection is the wellspring of creativity.
Corporate Coach U : Collaboration is a conduit for enhancing people’s strengths and generating innovative solutions.
People seek value
Coach U : Listening provides an ever-present access to value.
Corporate Coach U : Listening beyond words is the currency of valuing human capital.
People act in their own interest
Coach U : Discernment reveals the opportunities in every situation.
Corporate Coach U : When people make the shift from self-interest to self-responsibility, it enhances the quality of interaction with colleagues and clients.
People live from their perception
Coach U : An inclusive, present-based perception of reality is the platform for effective action.
Corporate Coach U : Recognising that people perceive reality through their own filters leads to effective communication and creates a platform for positive action.
People have choice
Coach U : Awareness is the precursor to choice.
Corporate Coach U : Shifting perspectives expands awareness and reveals new choices.
People define their own integrity
Coach U : The vigilant development of the fit between conduct and calling creates integrity.
Corporate Coach U : Integrity for individuals comes from continuous alignment between the organisation’s mission, vision and values, and their own.
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Communication Faults: 100 Communication Mistakes People Make – Part 5
March 18, 2010 by obm · Leave a Comment
Here we are at the final 20 items in our 100 Communications Mistakes series. If you have missed the initial four parts you can find them here Part 1 Part 2 Part 3 Part 4. This week we are looking at mistakes 81 – 100.
81 – 90 Ineffective Style
- Oblique, hinting (versus direct)
- Slow, plodding (versus quick)
- Draining (consumes space or energy)
- Matter versus mean something
- Intense, overeager, too “on”
- Speaks too slowly
- Speaks too quickly
- Bossy, domineering, controlling
- Sugary sweet; puffery
- Broadcasts, lectures, speaks at
91 – 100 Annoying Voice or Tone
- Feeble, weak, doesn’t reach or affect
- Loud, booming, overpowering
- Nasal, grating
- High pitch, squeaky
- Hesitant, tentative, unsure
- Heavy breather, spitter
- Shrill
- Whiny
- Negative, doomsday tone
- Heavily significant, overacting
Use this checklist to strengthen your effectiveness or as part of your professional development. As you use this list, you will discover that each item leads to a person’s heart and soul. If one’s eyes are mirrors of the soul, communication is a mirror of the mind.
We hope that you have enjoyed this series. Make sure that you subscribe to updates to automatically receive upcoming coaching skills articles.
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Communication Faults: 100 Communication Mistakes People Make – Part 4
March 11, 2010 by obm · Leave a Comment
Now that we are 60% through this Communications Mistakes series, are you noticing any themes or common threads?
You can find the first 3 parts to the series here Part 1 Part 2 Part 3. This week we are looking at mistakes 61 – 80.
61 – 70 No Warmth
- Doesn’t condition or contextualise
- Uses jargon or boilerplate
- Uses generic, nonspecific language
- Has inadequate vocabulary
- Doesn’t know distinctions
- Ignorant, uninformed about life or subject
- Mostly I/me oriented
- Oblivious to or unaware of people’s reactions
- Numb, unaware of own feelings
- Steps over or ignores key clues
71 – 80 Weak Listener
- Symptoms-oriented (versus source)
- Problem-centric (versus source)
- Past-oriented (versus present)
- Future-oriented (versus present)
- Consequence-oriented
- Old-fashioned (versus current thinking)
- Hearsay, gossip (versus fact)
- Theoretical (versus practical)
- Tactical (versus strategic)
- Talks more than listens
Use this checklist to strengthen your effectiveness or as part of your professional development. As you use this list, you will discover that each item leads to a person’s heart and soul. If one’s eyes are mirrors of the soul, communication is a mirror of the mind.
Stay tuned next week for Ineffective Style and Annoying Voice or Tone.
Copyright – this list and all it’s content remains the property of CoachInc.com and may not be reproduced in any way except with the express persmission of CoachInc.com
Communication Faults: 100 Communication Mistakes People Make – Part 3
March 4, 2010 by obm · Leave a Comment
How have you gone so far in working through the first 40 Comminucations Mistakes?
Following on from Part 1 and Part 2 of this series, here we are to look at mistakes 41 – 60.
41 – 50 No Warmth
- Cold, icy
- No personality, flat, no fizz
- Measured, controlled
- Suspicious, distrusting
- Negative, jaded, acerbic
- Quickly points out flaws
- Rigid
- Highly technical language
- Analytical; logic without feelings
- Judges, labels, compartmentalises
51 – 60 Weak Listener
- Listens too hard
- Listens only for the familiar; misses subtlety
- Can’t multiprocess (can only hear one idea, subject, or problem at a time)
- Listens ignorantly (not sure what to listen for)
- Doesn’t echo (person doesn’t feel heard)
- Always preparing a response; misses what is being said
- Reacts negatively, stops listening
- Distracted by environment
- Interrupts too much
- Corrects too much
Use this checklist to strengthen your effectiveness or as part of your professional development. As you use this list, you will discover that each item leads to a person’s heart and soul. If one’s eyes are mirrors of the soul, communication is a mirror of the mind.
Stay tuned next week for Poor Speaker and Wrong Focus.
Copyright – this list and all it’s content remains the property of CoachInc.com and may not be reproduced in any way except with the express persmission of CoachInc.com
Communication Faults: 100 Communication Mistakes People Make – Part 2
February 25, 2010 by obm · Leave a Comment
Last week in Part 1 of this Communications Mistakes series, we looked at Lack of Credibility and Disrespectful, here we look at mistakes 21 – 40.
21 – 30 Disrupts Flow
- Too positive; pushes mood
- Too fast, adrenalized, pushes mood
- Half-duplex (can’t hear when speaking)
- Inattentive, easily distracted
- Information-reactive (responds only to information, not person or feelings)
- Literal, can’t get gist easily
- Keeps making point even after other person got it
- Responds with non sequiturs
- Interrogates, peppers with questions
- Overly concerned, too significant
31 – 40 Lack of Clarity
- Trite, boring, old, useless
- Pat answers or quotes, walking cliché
- Confusing, overly complicated
- Vague, rambles, repetitive
- Mishears, mislabels, assumes
- Consumes information versus assimilating it
- Dogmatic, righteous, singular
- Linear, two-dimensional, flat information
- Overloads with too much information
- Too quick with advice
Use this checklist to strengthen your effectiveness or as part of your professional development. As you use this list, you will discover that each item leads to a person’s heart and soul. If one’s eyes are mirrors of the soul, communication is a mirror of the mind.
Stay tuned next week for No Warmth and Weak Listener.
Copyright – this list and all it’s content remains the property of CoachInc.com and may not be reproduced in any way except with the express persmission of CoachInc.com
Communication Faults: 100 Communication Mistakes People Make – Part 1
February 18, 2010 by obm · Leave a Comment
What mistakes are you making when you open your mouth?
Every day, as a coach, a parent, a manager or a partner, we communicate with others in order to achieve an outcome or work on a specific issue.
At Coach U and Corporate Coach U we have compiled a list of 100 common communication faults that people experience. Instead of overwhelming you with all 100 at once we will be publishing the list in 5 installments of the new 5 weeks.
Use this checklist to strengthen your effectiveness or as part of your professional development. As you use this list, you will discover that each item leads to a person’s heart and soul. If one’s eyes are mirrors of the soul, communication is a mirror of the mind.
1-10 Lack of Credibility
- Overpromises results or benefits
- Overstates facts; hypes
- Lies, misrepresents; is dishonest
- Sneaky, not forthright
- Eager to please, needs approval
- Pretentious, tries to impress
- Sounds needy, desperate
- Insincere-sounding; not real
- BS-er, full of it, full of themselves
- Justifies, overexplains
11-20 Disrespectful
- Critical, harsh, judgmental
- Insensitive, no compassion
- One-ups, downplays efforts
- Ignores what was said
- Patronizes, parents
- Sexist, bigoted, intolerant
- Digs, undermines, barbs
- Inappropriate comments or humor
- Stingy with praise or support
- Hard sell; tries to convince or trick
Stay tuned next week for Disrupts Flow and Lacks Clarity.
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What is a Coach
March 26, 2009 by support · Leave a Comment
There are many different descriptions across the community about what a coach is. The late Thomas Leonard was a pioneer in the industry and was the Founder of Coach U in the USA. Here is his definition of what a coach is :
“A Coach is…
Your partner in achieving professional goals;
Your champion during a turnaround;
Your trainer in communication and life skills;
Your sounding board when making choices;
Your motivator when strong actions called for;
Your unconditional support when you take a hit;
Your mentor in personal development;
Your co-design when developing an extraordinary project;
Your beacon during stormy times;
Your wake-up call if you don’t hear your own
and most importantly;
Your coach is your partner in living the life you know you’re ready for, personally and professionally.”
(Source: Thomas Leonard. All Rights Reserved).
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